SRLEO - Terms and Policies

Last updated: December 25, 2023

1. Terms of Service

These Terms of Service (“Terms”) apply to your access to and use of our website, mobile applications, and other online products and services (collectively, the “SRLEO Services” or “Services”) provided by SRLEO LLC and its direct or indirect subsidiaries and affiliates (collectively, “SRLEO”, “we,” and “us”) that link to or incorporate these Terms, including any content and services offered through such a website or application (collectively, the “Services”). These Terms constitute a binding agreement between you (“User,” “you,” or “your”) and SRLEO. By using our Services, you agree to these Terms and the Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not use the our Services. The Services are available only to individuals and entities that can form legally binding contracts under applicable law. Without limiting the foregoing, the Services, including those offered by the SRLEO are not available to minors. If you do not qualify, stop using the Services immediately.

We may revise and update these Terms from time to time without notice. All changes are effective immediately when posted. Your continued use of our Services following the posting of revised terms means that you accept and agree to the changes.

User Agreement

You must be at least 18 years of age to use the Services. By using the Services and agreeing to this Agreement you warrant and represent that you are at least 18 years old. If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully accountable for all activities that occur under the account as well as any other actions taken in connection with it. We reserve the right to, but are not obligated to, monitor and review accounts, including both new and existing accounts, at any point before, during, or after your use of the Services. This includes, but is not limited to, reviewing content you submit, your compliance with our policies, and your overall activity on the platform. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration. You will provide us with such proof of identity as we may reasonably request from time to time.

Intellectual property rights

You agree that the Services, including all content, features, graphics, text, displays, images, photographs, user interfaces, audio, video, designs, APIs, editorial content, scripts, software, source code, and the software used to implement the Services (collectively referred to as the “Content”), contain proprietary information and material owned by SRLEO, its licensors, agents, or content providers. The Services and all Content are protected by U.S. and international copyright, trademark, trade dress, patent, trade secret, and other intellectual property or proprietary rights laws. The Services Content is provided to you “as is,” “as available,” and “with all faults” for your information and personal, non-commercial use only. You may not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit the Content for any purposes whatsoever without the express prior written consent of SRLEO. This Agreement does not grant you any right or license under any copyright, trademark, patent, or other proprietary right or license. We reserves all rights not expressly granted in and to the Content, the Services, and this Site. This Agreement does not transfer ownership of any intellectual property rights to you.

Prohibited Actions

While using the Services and Content, you are strictly prohibited from engaging in the following activities. This prohibition extends beyond the terms outlined in the Agreement and includes, but is not limited to:

  • Unlawful purposes: Engaging in any activity that violates laws, regulations, or ordinances, from international to local levels, is prohibited.
  • Solicitation of unlawful acts: Using the Services to encourage or persuade others to engage in illegal activities is not allowed.
  • Infringement of intellectual property rights: Respect the creative works and ownership rights of both us and others. Do not use the Services to infringe on trademarks, copyrights, patents, or other intellectual property protections.
  • Harassment, abuse, discrimination: Engaging in actions that harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any individual or group based on personal characteristics such as gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability is strictly prohibited.
  • Hostile Environment: Creating or contributing to an environment that feels unsafe, unwelcoming, or hostile for any individual or group is not tolerated. This includes actions that violate the rights of others to privacy, confidentiality, reputation, and freedom from unwanted interactions.
  • Misrepresentation and Misinformation: Providing false, misleading, or defamatory information about others, including users and SRLEO, is prohibited. This encompasses actions that misrepresent identity, intentions, or qualifications. To maintain the integrity of our Services, we require all users to provide accurate and truthful information.
  • Upload or Transmission of Harmful Code: Uploading or transmitting harmful code, such as viruses, malicious payloads, ransomware, spyware, adware, corrupt files, SQL injections, worms, time bombs, logic bombs, cancelbots, trojan horses, keyloggers, rootkits, backdoors, browser hijackers, and any other files or software or code that may damage SRLEO Services, its users' computers, the services, third-party products and services, or the Internet, is strictly prohibited.
  • Spamming, Phishing, and Deceptive Practices: Engaging in unsolicited or deceptive actions, such as spamming, phishing, pharming, pretexting, spidering, crawling, or scraping, and unauthorized data activities, including the use of robots, spiders, manual processes, meta tags, hidden text, agents, scripts, or any automatic processes or devices to collect, data mining, republish, redistribute, transmit, sell, license, download, manage, sites indexing, electronic addresses, or personal information of users.
  • Access: Initiating or participating in denial of service (DoS) attacks, bypass or attempt to bypass, attempting to exploit vulnerabilities, unauthorized access, intercepting or monitoring data traffic without proper authorization, altering or manipulating stored data, and violating policies related to data retention, storage, or handling. Additionally, do not attempt to circumvent or compromise the security features of the Services, third-party products, or the Internet.
  • Data Mishandling: Intercepting or monitoring data traffic between users and Services without proper authorization, altering or manipulating data stored on Services, including but not limited to user accounts, content, or any other information, and violating policies related to the retention, storage, or handling of user data beyond specified guidelines.
  • Respectful Communication and Content: Do not share anything that is profane, defamatory, infringing, obscene, unlawful, or unrelated to the tasks at hand. This includes avoiding offensive language, harmful information, personal promotion, and any attempts to sell goods.
  • Task Restrictions: Avoid posting the same task repeatedly, maintain only a single account, and refrain from tasks involving the purchase of gift cards or money orders, tasks requiring travel to other countries, offering ridesharing or transportation services, posting ratings or reviews on other websites against their terms, engaging in illegal, dangerous, or harmful tasks, and conducting or forwarding surveys, contests, pyramid schemes, or chain letters.
  • Additional: Please avoid impersonating another person or a User, using SRLEO for any unauthorized or illegal purpose, posting or performing tasks in violation of local, state, provincial, national, or international law, uploading content without obtaining necessary rights and permissions, downloading files that cannot be legally distributed through SRLEO, framing or utilizing framing techniques, hacking or interfering with SRLEO, adapting, altering, licensing, sublicensing, or translating SRLEO for personal or commercial use, removing, altering, or misusing copyrights, trademarks, or proprietary marks owned by SRLEO and its affiliates, uploading offensive and/or harmful content, soliciting for any other business, website, or service, collecting personal information of Users, registering under different usernames after suspension or termination, registering under multiple usernames or false identities, registering using a false or disposable email or phone number, causing any third party to engage in restricted activities, and using tools to mask your IP address.

We are not responsible for the actions of any users with respect to any information or materials posted in our Services. We reserve the right to terminate your use of the Services for violating any of the prohibited actions.

Limitation of liability

To the fullest extent permitted by law, SRLEO LLC., its affiliates, and related parties are not liable for any indirect, incidental, special, punitive, cover, or consequential damages arising from your use or inability to use our Services. This includes damages for lost profits, revenue, sales, goodwill, use of content, business interruption, loss of anticipated savings, or loss of business opportunity. This limitation applies regardless of the cause of damages and under any theory of liability, including contract, tort, warranty, breach of statutory duty, negligence, or otherwise. Our maximum aggregate liability is limited to one dollar or the amount you paid to us in the month preceding the event giving rise to liability. These limitations apply even if we have been advised of the possibility of such damages. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitation may not apply to you.

Please note that SRLEO is not responsible for any events or occurrences arising from or in connection with the use of the Services. This includes, but is not limited to, any damages, losses, or liabilities resulting from data breaches, security incidents, technical malfunctions, errors, or omissions. Furthermore, SRLEO does not provide any insurance coverage for any potential losses or damages associated with your use of the Services. You are solely responsible for obtaining your own insurance coverage as you deem necessary to mitigate any risks associated with your activities on the Services.

USE OF our Services IS ENTIRELY AT YOUR OWN RISK. WE DISCLAIM ANY LIABILITY.

User content

You retain ownership of the any data, information, or material (collectively, "Content") you submit on the Services. You are solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use all submitted Content. While we may monitor and review your Content on the Services, created or submitted by you, you grant us permission to access, copy, distribute, store, transmit, reformat, display, and perform your user account's content solely for everything, including providing the services to you. We reserve the right, at our discretion, to refuse or remove any Content that, in our reasonable opinion, violates our policies or is deemed harmful or objectionable. Moreover, you grant us a license to use, reproduce, adapt, modify, publish, or distribute your created or stored Content for commercial, marketing, or any similar purposes. This license is provided to facilitate the effective delivery and promotion of our Services. Please carefully consider the implications of granting this license before submitting Content to the Services. You remain responsible for your Content even after granting this license. If you wish to request removal of your Content, please contact us.

Termination and Suspension

We reserve the right to suspend or terminate your account, or stop providing you with some or all of the Services, if we believe you have violated our terms or policies, engaged in unauthorized use of the Services, or behaved inappropriately. We may also terminate your account or cease providing you with the Services for any other reason or no reason at all. If we do so, you are not allowed to create any new accounts. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account, depending on the circumstances. This agreement will continue to apply even if your account is terminated. We reserves the right to pursue any and all legal remedies available under this Agreement, including the recovery of reasonable attorneys' fees and costs.

Dispute Resolution, Governing Law, And Arbitration

In the event of any issues, you commit to resolving disputes through arbitration, opting out of court proceedings and restricting resolution to individual cases. Initial attempts to resolve disputes should be made by Contact Us. If no resolution occurs within 60 days, either party may initiate arbitration. SRLEO and its affiliated parties are not liable for any damages arising from your use or inability to use our Services. This includes all types of damages, even if foreseeable. If issues arise with the services, content, or products, the sole remedy is to cease their use. In no event shall our total liability exceed the greater of twenty dollars ($20.00) or the lowest amount allowed by law. The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Services may also be subject to other local, state, national, or international laws. If you have any concern or dispute about the Services, you agree to first try to resolve the dispute informally by contacting us. By continuing to use our Services, you agree to these terms.

Waiver and Severability

In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect and in the manner most favorable to SRLEO. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Disclaimers

Your use of our Services is solely at your own risk. Unless otherwise specified in writing by us, our Services and any content provided therein are provided "as is" and "as available" without any kind of warranty, either express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Additionally, SRLEO cannot guarantee that our Services are accurate, complete, reliable, current, or error-free, or that they are free from viruses or other harmful components. You are responsible for assessing the quality and performance of the Services and assume all associated risks.

Indemnification

You agree to indemnify and hold SRLEO LLC. and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Services, or any willful misconduct on your part.

Backups

We are not responsible for the Content that resides on our Services. In no event shall we be held liable for any loss of Content. It is solely your responsibility to maintain appropriate backups of your Content. However, in certain circumstances, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. Nevertheless, we do not guarantee that the data you need will be available.

Changes to the Services

We may update the information on our Services from time to time, but its content is not necessarily complete, accurate, or up to date. Any of the information or materials on our Services may be out of date, inaccurate, or incomplete at any given time, and we are under no obligation to update such materials or information.

Links to and from Third-Party Websites or Services

You may link to our Services, provided it is done fairly and legally without harming our reputation or taking advantage of it. However, you must not establish a link that suggests any association, approval, or endorsement on our part without our express written consent. While our Services may contain links to other resources, such as websites or mobile applications, we do not directly or indirectly imply any approval, association, sponsorship, endorsement, or affiliation with any linked resource unless explicitly stated. We are not responsible for examining or evaluating businesses, individuals, or the content of their resources. Therefore, we disclaim any responsibility or liability for the actions, products, services, or content of any third parties. It is your responsibility to review the legal, privacy statements and other conditions of use for any resource you access through a link on our Services. Please note that linking to any other off-site resources is done at your own risk.

Notifications and Communication

When you use our Services or send emails or other communications to us, you are communicating with us electronically. By doing so, you agree to receive communications from us electronically, including emails, mobile push notifications, or notices and messages on the website or through our Services. Additionally, you agree that all agreements, notices, disclosures, and other communications provided to you electronically are valid and satisfy any legal requirement that such communications be in writing. We may combine your information with information we collect from other companies and use it to improve and personalize our Services, content and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, please contact us. We do not condone spam, and spamming is explicitly prohibited by our Terms of Service. If you encounter spam or other unauthorized communications from other Users, please contact us. We maintain the right to investigate such incidents and take suitable action. We may automatically delete unanswered messages sent by or to profiles identified as spam, involved in romance scamming, or other violations.

Consent to Electronic Signatures

By using our Services, you agree to conduct all transactions and interactions electronically, including those related to document signing and account management. You acknowledge and accept that your electronic signature, whether it's expressed through the selection of an item, button, icon or any similar action, will hold the same legal standing, validity, and enforceability as a signature that is affixed by hand. Your electronic signature is considered effective and binding, just like a signature that is physically signed by you in writing. No certification authority or third-party verification is necessary to validate your electronic signature. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

App Store Terms

In order to use the Services made available through the our app (“the App”), you must have a compatible mobile device. We cannot guarantee that the app will work with your device. If you access the App using an Apple iOS or Android powered device, Apple Inc. (“Apple”) or Google, Inc. (“Google”), and their subsidiaries, respectively, shall be a third-party beneficiary to this contract and you agree that these third-party beneficiaries have the right to enforce these Terms against you. However, they are not liable for providing or supporting the app. You also agree that your access to the app is subject to the usage terms defined in the third-party beneficiary's terms of service. The app may automatically download and install updates or require the downloading and installation of updates or new versions for continued use. You acknowledge that updates or new versions may reduce or remove features and functionality in prior versions of the app. You also acknowledge that Apple and Google are not responsible for addressing any claims by you or any third party relating to the app or your use of the app, including product liability claims, claims that the app fails to conform to any applicable legal or regulatory requirement and claims arising under consumer protection, privacy, or similar legislation. You further acknowledge that Apple or Google will not be responsible for investigating, defending, settling and discharging any third-party claim that the app infringes that third party's intellectual property rights.

Miscellaneous

We reserve the right to transfer our rights and obligations under these terms to another organization. We will try to inform you if we plan to do so. No person other than you and us has the right to enforce these terms unless we willingly transfer our rights and obligations under the terms of service to another party. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms of service, or if we delay in taking steps against you for breaking this contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. While we are committed to keeping our core services free, we may need to implement limitations or transition to a paid model in the future to ensure long-term sustainability and further development. We reserve the right to modify our offerings, and any changes will be communicated well in advance. Active users at the time will receive a reasonable free transition period. Your continued use of our platform signifies acceptance of potential changes to our service model. Individual access and use of the Services are currently free. We may make additional products and services available for purchase through the services, as further described in these terms below. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the services. However, we may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. Our platform connects users seeking services with local taskers, and we want to ensure a transparent and secure experience. Please note that we do not handle payments on the site. Transactions occur directly between users. Users are responsible for their safety, tax compliance, and payment security. It's important to exercise caution when meeting others and consult with professionals for tax advice. If any provision or part of a provision of these terms is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these terms and does not affect the validity and enforceability of any remaining provisions. The failure of services to exercise or enforce any right or provision of these terms will not operate as a waiver of such right or provision. The section titles in these terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically. We are an independent contractor for all purposes and are not your agent or trustee. You are not an agent of us. We reserve the right to remove or delete specific services, either fully or partially, without notice. Additionally, we may choose to remove all services without notice.

Law Enforcement

If you are a law enforcement agency, we may work with you to assist in on-going matters related to alleged violations of the law, Our topmost priority is to abide by the law. We work in close cooperation with law enforcement agencies to assist them with ongoing investigations concerning potential violations. If you are a law enforcement officer with a valid legal process, we are ready to provide you with any relevant information that can help with your investigation. In cases of emergencies such as fraud, child exploitation, an imminent threat to life, or terrorism, we may proactively collaborate with investigations even without a legal request. Please Contact Us

2. Privacy Policy

This Privacy Policy ("Policy") governs how and why SRLEO LLC ("SRLEO", "we", "us", or "our") collects, stores, uses, and/or shares your information when you use our Services, websites, or mobile applications. This includes various forms of interaction, such as sales, marketing, or participation in events. We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and in some cases, through an email notification or a homepage notice. We encourage you to regularly review this Policy to stay informed about our information practices and how you can protect your privacy. If you do not agree with our Terms and Policy, please do not use our Services.

Automatic Collection of Information

When you open the website or use the mobile application, our Servers and services automatically record information sent by your browser or device. This data may include your computer or device's IP address, MAC address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other information.

Collection of personal information

We collect the following information from a variety of sources, including information that you give us directly, from other users of our Services, information that we receive from affiliates and from third party sources, and information automatically collected when you visit our Services and navigate through our Services, information we collect from you through our mobile application, external social media platforms, in telephone or email communication, or at one of our events.

  • Identity: Name, Username, Email address, Phone number, Link to social account
  • Profile: Photo, Availability for Work, Professional Summary, Zipcode, Distance Radius, Hourly Compensation Rate, Skills and Expertise, Direct messages with other users.
  • Task: Title, Description, Category, Subcategory, Budget, Due Date and Time, Zipcode, Image, Review, Status.
  • Content and Activity: Followers, Following, History and usage of our Services, Referrals, Sharing, Comments, Feedback, Rating, Reports, Reviews, Pages you visit, Tasks and users you browse, Todo tasks list, Requested Alerted, Searches, Published content through our Services, Performance data.
  • General: Geolocation, Pictures and other information from your device's camera and photo library, Last access to our Services, Browser preferences, Session data, Login details, Online identifier, IP address, Interaction with websites, Clicks on trackable links, Conversions/installs, Applications, Advertisements, Analytics, any other provided information.

Privacy of children

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services. If you believe a child of yours under the age of 18 has entered Personal Information please contact us to have the data removed and terminate the child's account

Use of Information

We may use your information about you for various purposes, including to:

  • Verify login information for accessing and utilizing our Service, personalize the experience, optimize offers, manage your registration, your requests, and provide access to various functionalities of the Service.
  • Connect you to other users on our Service.
  • Create and maintain a trusted, safer, and secure environment, including fraud detection and prevention.
  • Operate, protect, improve, and optimize our Services, business, and users' experience.
  • Communicate about products, services, offers, contests, surveys, promotions, rewards, events, and others.
  • Provide advertisements, news, and information tailored to user profiles or interests.
  • Send you service, support, and administrative messages, including reminders, technical notices, updates, and security alerts.
  • Comply with legal obligations, respond to law enforcement agencies, resolve disputes, and enforce agreements.
  • Conduct investigations, respond to disputes, and provide customer support services.
  • Conduct research and analytical purposes, resolve disputes, and protect users, property, safety, and enforce legal terms.
  • Link or combine with information we get from others to help understand your needs and provide you with better service.
  • Provide and maintain our Service, including monitoring usage, performing analytics, conducting research, and tracking trends, activities, and usage data to analyze and improve our Service, products, services, and marketing.
  • Conduct data analysis, identify usage trends, determine the effectiveness of promotional campaigns, and evaluate and improve our Service, products, services, marketing, and your experience.
  • Market and advertise services, including sending promotional emails.
  • Contact you through various electronic communication forms for updates, informative communications, and security updates.
  • Provide news, special offers, and general information about goods, services, and events.
  • Attend and manage your requests.
  • Evaluate or conduct mergers, divestitures, restructurings, reorganization, dissolution, or other sale or other asset transfers.
  • Connect you with other users to enable posting, selection, completion of tasks, and etc.
  • Conduct identification and criminal background checks for safety, integrity, and the substantial public interest. This includes ensuring the safety of our Users both online and offline, preventing unlawful acts, protecting the public, and maintaining the integrity of the Services.
  • Enforce Terms of Service and ensure compliance with agreements.

We may share your information in the following circumstances:

  • With advertisers to display relevant ads on our Services and on the internet.
  • If we receive a request for information and believe it is required by law or legal processes in response to valid requests by public authorities.
  • If we believe that your actions violate our policies or agreements, or to protect SRLEO's rights, property, and safety, as well as others.
  • With our affiliates, who must comply with this Privacy Policy.
  • We may share aggregated or de-identified information that cannot be used to identify you.
  • During negotiations for a merger, sale of company assets, financing, or acquisition of all or part of our business.
  • With our business partners to offer you certain products, services, or promotions.
  • When you share personal information or interact in public areas with other users, this information may be viewed by all users and publicly distributed. Chat texts are private, but shared images may be public.
  • For any other purpose with your consent.
  • Comply with a legal obligation
  • Protect and defend the rights or property of the SRLEO
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Your Choices and Other Information

We highly prioritize your privacy and assure you that we do not sell your personal data or information to any third party. However, we engage third-party advertising services that may utilize technologies like cookies and trackers to deliver personalized ads based on your browsing activities. If you wish to delete or require assistance in deleting the personal data collected about you, you have the right to do so. You can also update or delete your information by signing in to your account and visiting the account settings, or Contact Us. We will retain your personal data for as long as is necessary to provide you with our Services and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to deal with complaints and claims. In addition, information that other users have posted about you will remain on the Services. For internal analysis purposes, we will retain usage data, typically for a shorter period, unless its retention is essential to enhance security, improve service functionality, or fulfill legal obligations requiring longer retention. If you prefer not to receive promotional communications, you can opt-out by contacting us. We offer push notifications to which you may also voluntarily subscribe at any time. To ensure push notifications reach the correct devices, we use a third-party push notifications provider who relies on a device token unique to your device issued by the operating system. While it is possible to access a list of device tokens, they will not reveal your identity, unique device ID, or contact information to us or our third-party push notifications provider. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

Cookies, Do Not Track, and Other Preference Signals

We may use cookies to collect, store, and track information for security and personalization purposes, to operate our Services, and for statistical analysis. Please be aware that you have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser settings to decline them if you prefer. Some web browsers offer a Do Not Track feature. It is important to note that there are currently no universally accepted standards for this feature, and as such, we do not respond to Do Not Track signals. Additionally, we do not recognize any universal opt-out mechanism, such as the Global Privacy Control. We store your information on our own systems and with trusted service providers, including Amazon Web Services.

Share Features

Our Services may include share features, such as the Facebook and Twitter buttons, Share This buttons, etc. (collectively, “Share”). These Share or Social Media Features may collect your IP address, the page you are visiting on our Services, and may set a cookie to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.

Security

We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, it's important to note that no data security measures can guarantee absolute security. We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, please be aware that no data transmission over the Internet or wireless network can be guaranteed. The security of Personal Information also depends on the security of the device you use to communicate with us and the measures you take to protect your credentials. Therefore, we recommend that you take appropriate measures to safeguard this information. In the event that we become aware of a compromise to the security of the Services or the disclosure of Users’ Personal Information to unrelated third parties due to external activity (e.g., security attacks or fraud), we reserve the right to take reasonably appropriate measures. These measures may include investigation and reporting, as well as notification to and cooperation with law enforcement authorities. If a data breach occurs, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. In such cases, we will post a notice on the Services or send you an email.

State Specific Disclosures

Residents of certain U.S. states, including California, Connecticut, Colorado, and Virginia, may have additional rights under applicable privacy laws, subject to certain limitations, which may include: To confirm whether we are processing their personal information and to obtain a copy of their personal information in a portable and, to the extent technically feasible, readily usable format. To delete their personal information provided to or obtained by us. The right to correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of the personal information. To opt out of certain types of processing, including sale and targeted advertising by us or any processing of personal information for purposes of making decisions that produce legal or similarly significant effects.

3. Licenses

The SRLEO logo and logos of our affiliated apps and websites ("SRLEO Logos") are the sole and exclusive intellectual property of SRLEO LLC. While currently unregistered, we actively claim ownership under common law, with intent to pursue formal registration worldwide. Any unauthorized use, copying, reproduction, sharing online, or modification of the SRLEO Logos without our express written permission will be treated seriously and may result in appropriate legal remedies, including damages and injunctive relief. To discuss responsible use, secure permission, or learn more about our intellectual property policy, please contact us. We encourage collaboration and responsible use of the SRLEO Logos.

our Services utilize various open-source and licensed software components to enhance functionality and provide a better user experience. We express our sincere appreciation to the open-source community for their valuable contributions, as well as to the creators of licensed software for their innovative solutions. For transparency, we currently do not have a dedicated page listing open-source and licensed software or content along with their respective licenses. If you have any concerns or if we have inadvertently missed including a license, please feel free to reach out to us. Your feedback is important, and we are committed to addressing any oversight promptly. Thank you for your understanding.

4. Safety Tips

  • IN CASE OF EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY SERVICES.
  • If something feels off or unsafe, don't hesitate to cancel the job or report it to the Services. Trust your instincts and reconsider hiring a particular skilled worker if you have any doubts or concerns.
  • Choose well-lit and busy public places when meeting someone. Let someone know where you'll be and when you plan to return. Avoid isolated or home meetings if possible. Keep others informed about your plans and check in with them during the event.
  • Be cautious about making upfront payments. Ideally, payments should be made upon completion of the job and to the agreed-upon satisfaction. Don't fall for phishing attempts or requests for excessive upfront payments. Pay with cash, avoid wire transfers or mail payments.
  • Avoid sharing personal details, financial information, or home addresses unless absolutely necessary. Refrain from sharing personal information or taking photos/videos on client property without permission. Exercise caution in revealing sensitive details like home address, phone number, or financial information during the initial stages of interaction.
  • Document everything, including conversations, agreements, payments, and any necessary photos or videos. This helps if things go wrong.
  • Understand the scope of the job and the average cost in your area. This knowledge can help you make informed decisions and negotiate fair prices.
  • Before hiring a skilled worker, gather information about their experience, credentials and qualifications. Assess their skills via references, portfolio samples, or certifications. Evaluate their ratings and reviews for insights into their reliability and past performance. Be cautious with overly positive reviews.
  • Be careful and use common sense to protect yourself and your property, just as you would when interacting with any person whom you do not know. Some places may require special licenses for larger projects. Check with the business and your local authorities to make sure. Always ask the professional for a copy of their license.
  • Arrive on time, communicate effectively, and complete tasks to the client's satisfaction. Remember to bring documents verifying your skills, certifications, and necessary equipment and supplies to show the client.
  • Keep your information and skills updated on the platform. Respond promptly to inquiries and messages.
  • Share your honest feedback using our in-app rating tool after each job. Your input helps improve the experience for everyone in our community.
  • Consider obtaining liability insurance to protect yourself from potential accidents, property damage, health-related incidents, and other unforeseen events. Please note that the platform does not offer insurance coverage for losses or damages. By using the platform, the requester agrees to release it from any responsibility for liability or damage arising from services, including but not limited to professional, health-related, or other services.
  • We do not allow violence, harassment, or attempts to intimidate others. Treating people poorly based on race, ethnicity, gender, gender identity, sexual orientation, religious affiliation, or disability is not tolerated. If someone reports offensive language or behavior, we promptly remove the responsible user. Users pretending to be someone else, sending unwanted messages, or engaging in misleading or harmful communication are also removed. If you encounter suspicious messages, please report them through the app.
  • We have a zero-tolerance policy for violations of good citizenship, security, privacy, safety, or dignity within the community.
  • If you encounter anything on SRLEO that violates our policy or if someone asks for anything illegal, unsafe, or beyond your expertise, please report it through the app. If you have an experience with a tasker or customer violating our community standards, prioritize your wellbeing, and then contact us.
  • Communicate through the platform's communication messaging system.
  • It's important to attract qualified taskers by clearly describing the task, skills required, timeframe, and budget. Discuss expectations, budget, and timeline clearly with the chosen tasker, and provide them with clear instructions, necessary tools, and access to the work area.
  • It’s important to be yourself and not impersonate other people or entities, including SRLEO employees, regardless of affiliation. Posting another person’s personal information in any form is also prohibited.
  • WE DO NOT CONDUCT CRIMINAL BACKGROUND CHECKS. PLEASE ENSURE YOUR SAFETY WHEN INTERACTING WITH OTHER USERS.

5. Contact Us

If you have any questions about this Terms or Privacy Policy or the Services, please contact us at [email protected].